To our value customers,
We desire for each of our customers to be 100% satisfied with the products they purchase. If for some reason, you are unsatisfied with our products, please contact the Mr. T's Bakery team immediately by visiting our shop at 33 Carberry St, Grange, Qld, 4051, Australia or simply call to (07) 3356 8221.
Also please double check all the details before receiving out products such as cake designs, writing, flavor, food .... Mr T's bakery don't take responsibility after sending our products.
The store clerks and managers will work together to resolve your case in an individual and timely manner. Under no circumstances will a refund be given for a product. But in some cases, we will offer to fix our mistake; we will replace a cake, or provide a gift voucher towards future orders.
If you wish to cancel the order, please let us know at least 3 business days for a full refund. In some cases, we try the best to cancel the order and keep the credits for late cancellations.
Hope you understand and support us.
Mr. T's Bakery team